Frequently Asked Questions

What is WeInfuse?

WeInfuse is an infusion provider software and consulting organization. Our web-based software application is purpose-built for (1) physician practices with in-office infusion suites, (2) free-standing infusion centers (AICs), (3) healthcare systems with outpatient infusion centers, and (4) home infusion and specialty pharmacies. Our software simplifies infusion operations by streamlining the entire workflow. Powerful, intuitive features such as automatic real-time insurance eligibility, benefits investigation tools, chair-based scheduling, medication-specific nursing notes, and inventory management with vial scanning help take the confusion out of infusion.

Why WeInfuse? What are the benefits?

WeInfuse pays for itself. Visit our social proof web page to learn how WeInfuse has impacted infusion operators across the country.

Why WeInfuse? Our practice already has an EMR / EHR system?

WeInfuse is not intended to replace a physician practice or hospital electronic medical record (EMR) or electronic healthcare record (EHR) system. Instead, we work seamlessly together with and alongside your EMR or EHR system. In fact, we integrate with almost every EMR / EHR system.

Most EMR and EHR systems are designed to do a few things very well. Infusion is not one of them (we know, we tried it). For many healthcare organizations, the infusion center is the largest revenue and expense line. We believe that anything that important deserves a software system designed and purpose-built for that workflow.

Does WeInfuse integrate with my EMR / EHR?

Yes, we integrate with most EMR, EHR, and other software systems. WeInfuse is committed to interoperability and ensuring our software remains integration friendly. The level of integration varies depending on the application. Integrations may require additional cost.

Does WeInfuse bill my claims?

WeInfuse takes all your clinical documentation and converts it into billable codes. WeInfuse billing and claims module launched in 2022 whereby users are able to manage claims submission, posting and other transaction processing directly within WeInfuse (separate fees may apply). WeInfuse is also designed to connect

What about the installation? Do I need to buy any hardware?

WeInfuse is a web-based SaaS software application, so you likely don’t need any additional technology to use it. If your office has a computer and internet access, chances are, you are ready for WeInfuse. Our implementation team provides each client a white-glove experience as we train your team and get ready for your go-live date.

How long does it take to implement? Train my staff?

Setup can be done in just a few weeks and depends on your current infusion volume. We handle each setup personally with a very hands-on approach to ensure your success. WeInfuse was designed as simply as possible. Because our software is so intuitive, training takes less time and many users will pick up the software workflow on their own with little guidance. 

In addition to live webinar training sessions, WeInfuse software users will have access to WeInfuseU, our online training university. With WeInfuseU and its role-based training tracks, users will have access to relevant training videos at any time.

How much does WeInfuse cost?

Our software pricing structure works for sites that infuse just a few patients a month, and it works for sites that infuse hundreds of patients a month. WeInfuse software is a monthly subscription. Our pricing is based on the number of completed treatments / deliveries per month. You only pay for what you use.

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The best way to learn what our software can do for you is to see it in action.