Building Successful Client Relationships: Client Ambassador Program
The WeInfuse Client Ambassador Program: Building Successful Client Relationships Evan Hebert describes the benefits of the WeInfuse Client Ambassador program in building stronger client relationships, and how it greatly improves the SaaS Customer Support Model. The WeInfuse Client Ambassador Program: Building a Stronger SaaS Customer Support Model The Backstory At the beginning of 2022, the […]
Making Medication Administration Safer
Eric Cropp, RPh, shares his personal story about a medication error that forever changed his life, how he became a patient safety advocate, and ways we can make medication administration safer for patients and caregivers. What Happened to Emily Jerry There were multiple red flags leading up to Emily Jerry’s last treatment. The first came […]
Enhancing Medication Administration Safety with RxToolKit
Chuck DiTrapano, RxToolKit Founder & VP of Pharm Ed, joined us on the podcast to offer insight on creating systems to enhance medication safety for both patients and caregivers. The Background of Chuck DiTrapano Before founding RxToolKit and dedicating his life to medication safety, Chuck graduated from the Albany College of Pharmacy in Albany, New […]
Healthcare Op-ed: Infusion Site of Care Optimization
Site of Care (SOC) Optimization is one of the top proven strategies for reducing the cost of specialty biologic medications. A SOC optimization strategy encourages patients to move from higher-cost settings, like big hospitals and institutions, to lower-cost settings, such as physician’s in-office infusion suites or stand-alone Infusion Centers.
The Cost of Patient Noncompliance
For the practice-based infusion suites and stand-alone Infusion Centers, keeping patients compliant with their treatment schedules results in better clinical outcomes and improves the financial health of their business models. While treatment compliance is important with traditional oral medications or therapeutic injectables, it is paramount with specialty injectables and IVIG therapies. Specialty medications, including biologics […]