Episode 63: How to Use Tech to Improve Processes and Reduce Burnout with Julie Cothren, D.Ph.
In this episode, we talk with Dr. Julie Cothren, D. Ph, Sr. Director, Clinical Services of McKesson. Julie discusses McKesson and WeInfuse’s new integration which streamlines medication ordering for their mutual clients. And, Julie shares incredible pearls of wisdom around small improvements having large impacts and avoiding burnout. Her passion for patients and providers is […]
Episode 62: How to Build a Team and an Infusion Center That Feels Like Home with Jennifer and Richard Hunt
In this episode, we talk with Jennifer and Richard Hunt, Founders of InfuseCare in Amarillo, Texas. Jennifer serves as the Office Manager and Richard as the CEO. In this episode, Jennifer and Richard will walk you through how they’ve created an infusion center where they literally infuse care at every touchpoint. Follow on Amazon Music […]
Episode 61: How to Continuously Learn and Improve Your Center with Cannon Loughry
In this episode, we talk with Cannon Loughry, Chief Operating Officer of TwelveStone Health Partners. Cannon shares how a culture of constant learning and adapting creates a sustainable business that will be around for many years to care for patients. Follow on Amazon Music II Subscribe to Podbean II Subscribe to iTunes Transcript: How […]
Episode 60: How to Keep Strategy and Operations Patient-Focused with Andrew Volk, PharmD, MBA, FACHE
In this episode, we talk with Senior Vice President of Talis Healthcare,Andrew Volk, PharmD, MBA, FACHE, about maintaining a local-feel while growing an infusion business. Andrew shares operational strategies to help infusion centers never lose focus of patients and to support the teams delivering care. Follow on Amazon Music II Subscribe to Podbean II Subscribe to […]
Episode 59: How Accreditation Drives Operational Excellence with Edie Gigot, RN, MSN, MBA
In this episode, we talk with Edie Gigot, RN, MSN, MBA, Accreditation Program Director of the National Infusion Center Association. Edie shares great information about operational excellence, process improvement, and how accreditation can help infusion centers. Follow on Amazon Music II Subscribe to Podbean II Subscribe to iTunes Transcript: How Accreditation Drives Operational Excellence […]
Episode 58: How to Simplify Prior Authorizations with Syam Palakurthy
In this episode, we talk with Syam Palakurthy, Co-Founder and Chief Executive Officer of SamaCare. Syam shares great insight for streamlining the prior authorization process to be sure patients don’t fall through the cracks. And, he encourages us to lean into process improvement to make a positive impact on patients during a vulnerable time in […]
Episode 57: How to Spend More Time with Patients and Less Time on Logistics with Kristin Williams, PharmD
In this episode, we talk with Kristin Williams, Executive Vice President and Chief Health Officer of Hy-Vee, Inc and President of Amber Specialty Pharmacy. Kristin shares all kinds of great information about the specialty medication supply chain and the logistics of white-bagging from specialty pharmacies. Her pearls of wisdom on culture, leadership, and patient experience […]
Episode 56: How to Advocate for Infusion Patients with Alicia Barron, LGSW
In this episode, we talk advocacy for infusion patients with Alicia Barron, LGSW, and we are so excited to have her on the show. She shares great information about advocacy for our patients (on topics like step therapy), health equity, how we can empower patients, and how we can use the #ShareYourChair campaign to make […]
Episode 55: How Standards Deliver Better Patient Care and Improve Our Industry with Kaitey Morgan, RN, BSN, CRNI, and Monica Parsons, RN, BSN
In this episode, we talk with Kaitey Morgan and Monica Parsons of National Infusion Center Association. If you’ve been listening to our show for long, you’ve heard Kaitey in a past episode. Kaitey is the Chief Clinical Officer and Monica is Director of Clinical Education. They really do an amazing job of keeping patients at […]
Episode 54: How to Leverage Technology for Patient Experience with Woody Baum of Local Infusion
Woody Baum, Founder and Chief Executive Officer of Local Infusion, shares his infectious enthusiasm for making things better for patients, tips on recruiting and retaining an amazing team, and how they are using technology to improve the experience in their centers. Follow on Amazon Music II Subscribe to Podbean II Subscribe to iTunes Transcript: […]