Episode 28: How OI Infusion Launched and Scaled Their Infusion Center Management Company

Transcript: How OI Infusion Launched and Scaled Their Infusion Center Management Company

Dylan McCabe: We Infuse podcast, episode number 28. Welcome to the We Infuse podcast. My name is Dylan McCabe. And in every episode, we give you a behind the scenes look at the infusion center landscape. And we interview industry experts so that you can have tips, tools, and a roadmap to grow your infusion practice the best way possible. And in this episode, I’m really excited because we interview Woody Baum. He’s a founder and CEO of O2. Oh, I infusion based out of New Hampshire. They’re in over 25 groups across the nation managing their infusion practices. He has over 50 employees and he has a really unique story of going from being in the mergers and acquisitions space, doing debt and equity raises for a very large company. And then moving from that to launching an infusion center management company You’re going to hear that story and the key takeaways from it and then episode this episode Let’s jump right into it. All right, as I mentioned, we have a special guest woody bomb on the show today He’s the founder and ceo of oinfusion. So woody, thanks for being on the show Thanks for having me, Dylan. Heck yeah. I’m glad we could pull this off. And in the midst of, the recording, this podcast, the midst of all the COVID 19 stuff, everything is still rocking and rolling with infusion centers. Life has to keep going. So I’m really excited to hear your story. And before we dive into all the questions I want to ask, just give our listeners kind of your background, who you are and how OIN fusion started.

Woody Baum: Yeah, so so again, my name is woody ball. I’m the founder and ceo of oi infusion I have a background in corporate finance primarily. I worked at mergers and acquisitions at at goldman sachs and city and doing debt and equity raises as well. Prior to founding the company. I had been looking for Healthcare companies to acquire and operate. We had this We knew that payers were forcing a lot of services out of the outpatient setting into lower cost settings And thought that was a really interesting trend that we wanted to be able to capitalize on. Was looking for opportunities in that sort of fit that general thesis when my now business partner reached out to me gareth dickens and said woody, there’s these companies In texas that are doing infusion center management. They’re partnering with physicians to to open in office infusion centers, and take that off of the physician’s plate and help lower health care costs provide a better patient experience and they’ve been successful in texas, but we don’t really have anything like that in the northeast and you know when I he presented that as an idea. I did my diligence on it and I thought it was really compelling You Both from a sort of a value standpoint in terms of who benefits from the in office infusion center management I didn’t know much about infusions, but I could really understand the value to physicians of Opening in an office infusion center and outsourcing that service And I could understand the benefits to patients and the benefits to payers was very clear So that was really compelling. And as I did more diligence, I thought that there was a real You Opportunity both geographic because there wasn’t a big presence in the northeast with infusion center management companies but just in general we thought there was a gap in what could be provided versus what the market was giving to to independent physicians so armed with that knowledge. Went ahead with my partner. Raised some money. And off to the races he had a background with urgent care And I hired two of his employees to help me get the business off the ground He became my first client and my job was to to build a business out of it So so we started january 2018 Since then we’ve grown to over 25, in office infusion centers throughout the northeast and midwest We’re now in the southeast as of as of a couple weeks ago And have over 50 employees. It’s been It’s been a ride to say the least.

Dylan McCabe: Wow, that’s quite an opening to your story I don’t you know, I don’t think we’ve I don’t to my knowledge unless i’m just experiencing a lot of Inefficiency in my brain due to the arrival of a newborn. I don’t think we’ve interviewed anybody that started an infusion center management company We’ve interviewed a few guys that have started infusion centers, but not infusion center management companies You And I think it’s really interesting that you come from a background where you are constantly analyzing mergers, acquisitions, doing debt and equity raises, constantly looking through spreadsheets to see how viable something is and looking at the market and just looking at all the different factors for viability there. And you’re really the perfect guy. To determine whether or not this is a business you can launch into. And you had your friend who you partnered with who had a background in urgent care. So the two of you guys teamed up and gosh, you started in January of 2018. I would call that success for sure. And some pretty rapid growth now that you’re in 25 sites.

Woody Baum: Yeah, it wasn’t we had a business plan. We’re ahead of that plan. It’s the growth is It’s definitely faster than we thought it would be. And I think a lot of that stems from the fact that there’s a need out there, that infusions are really complicated independent physicians often need help with it, and we offer a solution that helps meet their needs. So, when you’re solving a real problem, you’re gonna, you’re gonna, you’re gonna grow. You’re gonna grow, you’re gonna see adoption. So, um, there’s yeah, it’s, I’ll say it was expected, but unexpected everything we’ve come across.

Dylan McCabe: Well, get ready for the contact on LinkedIn. Cause I think anybody thinking any guys that are like you were thinking about, okay, we may partner up and start an infusion center. They’re going to want to, they’re going to probably want to talk to you. But looking back, what was one of the things that. Obviously, again, this is right in your wheelhouse, analyzing a business model and determining all the factors it takes to start a business, but what were the things that really stood out to you that you wish you had done that you maybe missed or maybe didn’t account for early in the early planning stages?

Woody Baum: Yeah, I think entrepreneurs, ignorance is bliss sometimes, you want to, you want a solid business plan, but sometimes if you know too much, it can get overwhelming and actually dissuade you. And I did not know how complicated Infusion centers would be on paper. It seemed like a fairly straightforward business and an office model It seems straightforward. It’s actually it’s incredibly complicated. Incredibly complicated and that’s why you know, there’s really besides us. There’s probably only three other Infusion center management companies out there. They’re really tough to start. They’re tough to grow. They’re tough to scale we’ve powered through some of those issues, but I think being ignorant to or unaware of some of the challenges works in our favor because once you’re in it, you’ve got to survive. I mean You arrive on shore and you burn the boats and you’ve got no other option but to push forward but I mean infusions are challenging. It’s different, even you know people in healthcare don’t understand How complicated it can be? We’ve had to You know, we’ve had to learn the hard way at times on some of the challenges

Dylan McCabe: So share one of those stories about one of the most challenging situations you’ve had to deal with running an infusion center. Was it staff? Was it side effects of a drug being administered to a patient? Was it all the moving parts of the business model? Share a specific instance where you’re like, holy cow, this is I didn’t see this coming.

Woody Baum: I think, there’s a lot that I can point to. I, I one story that stands out and it’s a fairly unremarkable story, but we had we received a referral for an ochrevis infusion, so it was a thirty two thousand dollar infusion and we did everything perfect. We did the benefits investigation. We got the prior authorization. I mean We crossed our eyes and dotted our t’s and I know I got that backwards, but we did everything right And then we got denied, we you know, we submitted the claim we got denied we appealed we got denied. I mean We did everything perfect. It meant medical necessity and I mean it actually turned out the patient had an insurance plan that She wasn’t aware of and it’s just we had to bite the bullet on that we had to Eat the cost of a really expensive drug and it was really frustrating to think man Like we did everything right like we couldn’t have we couldn’t have done anything differently We’d still have to write this off and then you know at the same time I thought well think you know for us as a business, you know that’s the point. It’s that physicians can do everything, right? And it doesn’t mean you’re going to get paid, right? And these are such expensive drugs that the cost of, the cost of mistakes is so high. And that’s what allows us to, to survive as a business. But it was, it was both, um, bad. In the sense of, it was, frustrating that we had to write this down, but at the same time, it was good that, hey, there’s a real problem we solved. This is why a lot of physicians don’t infuse when they could because of these challenges and we can help them with this. We have deep enough pockets to weather some of these storms and we’re relentless. And so if we do have to write something off, we’re not stopping. We’re not gonna, Just get a denial and stop there. We can we have the bandwidth and the stubbornness to pursue that claim and often we do Get paid it happens right and the consequences To mistakes in this industry are really high

Dylan McCabe: So let me piggyback off that because I met with a lot of physicians in the northeast, especially in new york As I was calling on certain offices that did infuse, I ran across so many that did not. And when I asked the physicians, do you do any in office infusions? They were like, Oh no, absolutely not. I don’t want to, I don’t want to run into financial problems and this and that and the other. And they, they hear one story of something that went wrong and it makes them just run the other way. So if I’m a physician, Because we do have a lot of physicians listening to this podcast if i’m a physician and i’ve toyed with the idea of starting an infusion practice What is your you know, your sales pitch assist essentially to me as a physician as an infusion center management company what do you guys come in and say and what makes your offering so compelling?

Woody Baum: Yeah, I mean I think you know I think a lot of it’s just having an honest conversation with that physician about what are his or her strengths and having you know, if they have the self awareness to recognize whether their office can or cannot do this service you know the core competency of a physician office is not infusion therapy. That’s not to say they can’t do it right plenty of independent physicians infuse independently and infuse successfully I tell that story of that one ochrevist and I own say hey like you need to be You know Prepared for these events you might get denied or maybe it takes six to nine months to get paid on that claim But you still paid for the drug, right? The money is spent already you spent thirty thousand dollars to maybe make Six hundred dollars nine months from now. It’s not is that really the best use of your time, you know Do you have fifty to a hundred thousand dollars set of set aside in the event that some of these claims get denied? And you have to fight them and it takes six months to get paid or keep doing your thing as a physician keep doing the office visits keep treating patients Let us handle the headache, especially starting up is really challenging you know in a couple years down the line if you’re unhappy or you think you could do it better on your own Feel free But like, the beginning is one of the more challenging times and it’s, there’s a lot of lessons to be learned and they can be really expensive. And if we can help a physician not have to learn those lessons, it just makes a lot of sense for them. So, but it takes some self aware, it takes, it takes an understanding of that physician’s strengths and weaknesses and the ability to say, Hey, we’re good at this. We’re may not be that great at this, or, Hey, we can probably figure this out, but do we really want to, do we really want to. Potentially be wrong on that. So, it’s just one less thing for the physician to worry about

Dylan McCabe: And so so let’s say I say to you. Okay, woody. You guys have been in business two years You’ve got over 50 employees. You’re in 25 sites around the u. s I checked out your website. You work with rheumatologists. I’m a rheumatologist. You also work with other specialties But what’s the process you’ve got my interest. What’s the next step?

Woody Baum: We go over your patient volume your census, who, what patients are in infusibles, what your payer mix, we’ll put together a pro forma to see if it makes sense from a financial standpoint. If that’s the case we’ve got a service agreement, they sign, and then, we’re up and running in six weeks from the time they sign an agreement. So six weeks from the time they sign there’s patients in the chair infusing. And and we know how busy and practice staff is without us it wouldn’t take six Six weeks it might take six nine months just how overworked and understaffed a lot of these offices are so the ability to get that up and running interesting, we work. I actually i’m in new york city right now I’m, we’re based in new hampshire, but i’m in new york right now because we set up a We had to set up an infusion center the introduction from came from we infused from a rheumatologist who was busy setting up his practice which is an undertaking in and of itself brand young, new physician new independent practice Wanted an infusion center didn’t quite have the bandwidth to do it on his own and we you know, we went live with our first patient, two days ago in the midst of a pandemic so I was here to put the finishing touches on it there’s some travel restrictions in our company and I was the only one that could they could make it down but You know that ability to navigate through really challenging. You know through a health crisis is you know, it tells us this is why we’re here. We can make this happen, get these patients treated when if they were on their own, it would be a monumental effort to make it happen. Whereas, since it’s all we do, we can get it done.

Dylan McCabe: Yeah, no, I think it’s, I think it’s an awesome offering and so let’s. Let’s address the elephant in the room that I hear a lot of the biggest reason physicians, or the biggest challenge a lot of physicians see to getting going is payer contracting. The physician may say, listen, this sounds great. I get it. You’re going to take the risk. And I’ve looked at, judging by your website, it looks like you even provide nursing staff and revenue cycle management and all these things. So I’m not going to have to add a lot of, things to my headspace. But what about payer contracting you guys help with that at all?

Woody Baum: Yeah, I mean we do and we’ve been successful with a lot of our clients and improving or getting elevated rates for infusions A lot of physicians when they sign their physician their payer contracts There’s infusion codes in those contracts Even when they’re not infusing and it’s one of those things that they don’t notice When they’re doing the negotiation when it’s time to infuse they realize oh gosh, like i’m getting You know, it’s less than medicare. It doesn’t really make any sense so you’ve got to revisit that and we do that and have been able to be successful in our concentration and in the northeast especially has allowed us to push and get elevated, rates for the infusion centers, but It also, it really also depends on the payer and some payers are more cooperative than others Some payers see the value in an office infusions. Others don’t so you know more often than not we’re successful, but but it’s But we but it’s one of the things we look at when we begin a relationship

Dylan McCabe: Well, I like how you mentioned in the beginning. It’s really an analysis of a physician strengths and weaknesses some people are Really just business minded or they’ve had training gotten an mba degree or whatever it might be but and some people just are not and they’re not really detail oriented and they don’t You know, that’s what ends up Biting them in the end because they’re so focused on their patients and they’re not minding their business I just heard a story last week of a friend that had a small business that the person he had doing the bookkeeping was it was stealing money for about a year before they found out But he had given that over to the bookkeeper because that wasn’t a strength of his and unfortunately didn’t really do enough betting on the bookkeeper. But I like what you guys are offering because you’re coming in saying, look, if this is not a core competency, we can come in. We will take all the risks, but we’re going to, we’re going to, Partner with you in a sense to grow your practice and grow your business. We’re going to assess the risk We’re going to assess the profitability And with especially with your background in particular woody I would think that you guys would really be able to ease a lot of tension on the financial end And really come in and help physicians grow another revenue stream

Woody Baum: Yeah, absolutely, but i’ll push back on one of your points still and some of our best clients are very sophisticated operators you know that they run a really tight ship. They are well run practices, but they’re also smart enough to know This isn’t what we’re good at, this isn’t what we’re good at, you know So they great at the office operations great at the practice billing but they you know, they know enough to know what they’re not good at and so they don’t even Want to enter that arena so it’s not just you know, our clients aren’t just A combination of there’s a combination of I want to say smaller single provider practices, but we also have some very sophisticated Clients who just who know that hey, this is dangerous You know it’s the people in the middle who don’t quite know enough to know what they don’t know That really run a risk of getting burned here.

Dylan McCabe: Yeah, that’s a great point. And even for those more sophisticated practices I’m sure there’s a lot of instances where they say, We’ve grown very large. We’ve even got multiple sites, but this is not something we just have the bandwidth right now. And we know that you guys are experts in this space. So we want you to come in and help us grow this thing.

Woody Baum: Absolutely. And some of those large sophisticated sites, they’ve got, aggressive growth plans that That they need to focus on and as a entrepreneur and a CEO, one of the things that I stress and I have to, that I stress to my team is the idea of focus is, you can’t do everything well, focus on a couple of things, do it really well, and that’s it. So for a, a multi location gastroenterology practice that’s trying to enter into new markets. That’s their focus and diverting time and attention away from that to what’s what could be a material but also Smaller ancillary revenue source like infusion might not be worth the time, you know for them It might be more important to focus on their growth and expansion strategies than this ancillary service opportunity. So You know it what we do gives the Gives those sophisticated operators the time and bandwidth to focus on more important initiatives

Dylan McCabe: That’s so good. So, we talked about one of the biggest challenges you faced. What about a success story? Can you share a real story of when you guys have partnered with a physician practice and it’s just been a great case study of what happens when OI Infusion comes in and helps a provider add this to their To their offering.

Woody Baum: Yeah, so we I mean I would say almost all of our clients are good success stories one that comes to mind and i’m going to meet with the physician right now is a rheumatology group and in eastern long island he had spent years Infusing in the office but doing only specialty. Referring out the medicare patients only doing specialty pharmacy in the office Really as a service to his patients. You And the complexity of that just just overwhelmed the practice and he was doing all this work getting none of the revenue because it was specialty and not buying bill and it was taking a toll on the practice and We signed an agreement with them about a year ago. Were able to get their medicare patients back in switch the patients from specialty to buy and bill And have been able to grow the infusion center by over. Two and a half times since the time we started so it’s become a really important revenue source for the practice and at the same time as practice workload Decreased significantly, because they were probably spending 40 percent of the practice efforts on the this infusion center And now they’re focusing it on the actual practice and their folk they’re able to To hire new providers another mp and really increase their patient population. So the workload went down the practice revenue went up. The patients are happy. We’re able to treat patients that weren’t able that We weren’t otherwise able to treat the medicare patients that were getting referred out so, you know our client roster is filled with success stories like that, but but that’s a pretty good example

Dylan McCabe: So what would you say is one of the keys to your success in this? Because you guys are obviously successful. You’re growing, you’re adding numbers. You’re, you’ve got lots of success stories. What’s one of the keys? With you, especially as a, the founder and CEO, what would you say? Here’s the biggest thing. Here’s the best advice I have for anybody thinking about doing this. And this is what’s made us successful as we’ve managed infusion practices.

Woody Baum: Yeah, so without a doubt the most important thing you could do is hire amazing people and I work with the most amazing people in the industry, some of the people that helped us start the business have had a big impact in the industry, help write the minimum, Katie Morgan helped write the minimum standards for care. That’s who I’m starting off with, right? So off the bat, I’m starting with a huge advantage. I’ve hired some really incredible business development, Staff, Ashley Knapp Berkley Taylor Allen who’s our clinical director now, um, Angela Johnson, Matt Cheever, are just the people that I work with are top notch. And I hire amazing people, we set some general, direction, and then I get out of their way. And then amazing things happen. So I think as a leader, like, that’s just, your biggest focus should be on hiring great people and if you spend 50 percent of your time doing that 50 percent of your day to day hiring great people you will be successful

Dylan McCabe: That’s so good. I know I love reading leadership books, especially those by john maxwell and that’s one of the points that he hammers away at again and again is just surrounding yourself by your dream team and Making sure you hire people that are just made to excel in those areas that you hire them for. And then you can spend your time just coaching and encouraging them, but they’ll do way better than you ever could in that role. And and it sounds like you’ve done that.

Woody Baum: Yeah. Yeah. I can’t do 90%. I had to set up an infusion center this two days ago. I physically go in. I was the only one able to travel and I’m thinking, gosh, like our team is doing this. Yeah. More than once a month right now just audit like like clockwork automatically. This is so hard. How do they do it? Well, it’s just they’re incredible. They’re just really incredible people. I couldn’t you know, I Aside from the nursing, which is a totally another thing, and we can get into that in a second. But I couldn’t do most of the functions in my business. My team is just incredible at what they do and they’re really passionate, really engaged. And and I just try to remove obstacles from them and we get amazing results. Because of that

Dylan McCabe: that’s so good and then what about how do you navigate? using the tools that you use because we all know that health care is just Full of software solutions and tools and moving parts and phone calls and notes and emrs and all this stuff I mean what’s a resource that you could recommend that’s really helpful to your physicians and to your infusion centers

Woody Baum: Yeah, so I mean we’re on the we infuse podcast and we infuse is our, you know We use we infuse for our ehr. I think we are one of the first sort of enterprise clients of you of we infuse and it’s been a really invaluable part of our growth. We Yeah, it’s just the intuitiveness of it the straightforwardness of the of the software just makes it really easy To use and in a growing company when you’re adding a lot of employees That’s really important and you know our business at the end of the day. It’s it all comes down to the nurses are the lifeblood of what we do And having a solution that works for our nurses is really the most important thing for us and or one of the most important things and our nurses love working with me infused because of how intuitive it is, how easy it is to use, and we’re, we’re growing so fast. We’re adding nurses quickly, ramping them up and getting them infusing in an autonomous nature, and they can pick up on everything so quickly within the software that it is. It just makes scaling a lot easier

Dylan McCabe: Yeah, i’m glad you highlighted that because one of the questions I want to start asking people who are on our show is How has we infuse impacted your practice? And with you guys with the nursing, that’s feedback We get a lot is that of course anybody’s hesitant to change at first But a lot of nurses once they get on the platform It actually speeds up their charting and makes their charting easier, faster, and more detailed than before. And so a lot of times we hear stories that we get email. A lot of thank you emails we get is yes, it’s from people like you, the CEO and founder, but a lot of emails we get once people get on the platform is from the nurses saying, wow, so much. This has saved a lot of double work. This has saved me a lot of time. And And we need a lot of feedback like that. So I’m glad you highlighted that. So, so, so, so moving on from all that, so you guys, if you went from ideation to launching a management company to now where you’re at the time of the recording of this podcast in over 25 centers, over 50 employees, what would you say is the best advice you could give to physicians thinking about starting an infusion practice?

Woody Baum: I would think really sort of, one, I think every infusion, sorry, every physician that has the patient volume to justify an infusion center should. The clinical benefits there. It makes, it’s so good for the patient, the compliance know the treatment compliance the relationship that you develop with the patient by infusing in the office I mean it there’s really no reason not to if you have the patients so so once you establish that I would think really Carefully about the capabilities that you have as a staff the bandwidth that you have to to develop this service line and the financial resources that you have to weather any mistakes or issues, and and if the answer to those questions is no I would highly recommend OI and or management company because It just makes The process go much faster much smoother. As a you know as an entrepreneur, I always say like there’s no credit for being original You know if someone else has a good idea and I can use it for the business, I will there’s no credit to you don’t get credit for figuring out how to manage an infusion center. Independently if I can just work with another person or another group to do it for me Easier and faster. Well, then that’s great. I can go, it just makes me sleep better at night So, I believe in what we offer as a service we have over 25 other groups that do as well and that’s why they work with us but you know at the end of the day comes down to the patients and the benefits of the patients of in office infusions is there’s no reason to not do it if you have the patient volume

Dylan McCabe: That’s so good. And then let me ask from another angle, what’s the best advice you have for physicians who are doing infusions, but just, you having your expertise and coming on the outside, looking in what’s something that you see time and time again, that people need to take note of or be aware of in their current infusion practices.

Woody Baum: Yeah, I mean if you’re already infusing, it’s just you have to stay on top of Stay on top of these payers and the policies they’re putting out it just gets more and more complex every year with what they’re requiring the medical policies You know We have biosimilar policies coming out which can interrupt patient care or interrupt your ability to get reimbursed. So, Staying abreast of those changes is what I would really focus on and then as new drugs and new therapies are approved Looking at those and thinking of the appropriateness of those for your patients as well

Dylan McCabe: That’s so good. Well, what do you I mean, it’s great to have you on the show we could talk about this for hours, but you know Just trying to keep it to a consumable time around 35 minutes. This has been great. I mean you clearly know your stuff you guys Are growing and helping people and i’m sure there’s going to be some interest So what’s the best way for somebody to get in touch with you or to find you if they want to know more?

Woody Baum: You can go on our website. Oi infusion.com Fill out a form. You can email me at wbaum at oi infusion. com And yeah, just reach out and Dylan, can I just tell a quick story because I, before we leave because this happened yesterday and it’s just, it’s been really touching one of the best parts about my day and I think a lot of sort of people listening to this would agree is the ability to work with the nurses and the clinicians that we do. And then, and I said earlier, the nurses are our lifeblood. Yeah. Yesterday, we had a patient go have a severe, he had a severe anaphylactic reaction and went into cardiac arrest. And two of our nurses who were there were able to perform CPR and resuscitate him. And they got him stable, they got him to the ER where he was able to survive from this, essentially this heart attack. And as a result of those nurses, a father goes home to his daughter, a mother has a son, a wife, has a husband and it, just working with these nurses is such a blessing. It’s such a privilege. They are true heroes, what they do day in and day out. And that’s, Hey. It’s just so gratifying and I just had to give a plug to the nurses on our team Catherine clark and kristin billings and berkeley and laundry and all them because what they do is so incredible and it’s just such a blessing to be able to work with people like that and then people in the infusion industry like Working with individuals like that is really rewarding So I had to drop that in there before we go

Dylan McCabe: man. That is awesome. And that’s just Unfortunately another one of those things of having an infusion practice, you hate to think about To think that could happen but gosh it did and but thankfully going back to your initial point about The best advice is just having great people and you had some amazing Nurses right there and they jumped in to save the day and like you said somebody gets to see their dad again that’s just priceless. So thank you for sharing that story

Woody Baum: No it’s been a blessing. This is, it’s really an incredible ride and we love what we do. We care deeply about the patients, our nurses and everything, and our clients. So, yeah, if anyone wants to reach out, if they have any questions about starting an infusion center or we can be helpful in any way, just reach out to me And we’ll set up some time to chat.

Dylan McCabe: That’s so great. Well, what do you’ve clearly, you guys have the business acumen and you also have the passion. It comes across and for those of you listening, I’ll, I will put the link to the website in the notes of the show. In addition, you can connect with Woody on LinkedIn but you’ll have that information available in the notes of the podcast as well. So, Woody, thank you so much. This is Woody from OIN Fusion founder and CEO, just giving some great insights on operating fusion centers. So Woody, thank you for being on the show.

Woody Baum: Awesome. Thanks, Dylan. Thanks everyone at WeInfuse and have a wonderful weekend, everyone.

Dylan McCabe: All right. What great tips from Woody. I love his background. It’s just really hard to argue with somebody who has a background in mergers and acquisitions and debt and equity raises with Fortune 100 companies like he worked for to go in and analyze the infusion practice business model, and then partnering with up with somebody who had clinical experience. I love his unique take on that. And what a great guy to start an infusion center management company, because you can know when you work with OI infusion, that they are going to dot every I and cross every T and really look at it. Yes, from a clinical perspective, because that’s what they’re passionate about, but gosh, to make sure you have that business, the business piece of it all lined out, it’s just great takeaways. I love what he said about his team, the people he works with, and that heart. That, that heartwarming story of this patient who was literally, his life was saved by those nurses who were on the scene, knew what to do. And a daughter has her dad back. A wife has her husband back. It’s just an amazing story. And of course, I love what he said about, what’s the key resource that they use. They use the we infused platform to manage the entire workflow from the Managing prior alts and all of the insurance process ahead of time, and then going into scheduling, having a chair in optimizing that scheduling with a chair based scheduling system, and then the nurse’s charting, and then all of that information flows over into a really powerful super bill that can be sent to the biller, and I just love that Oh, I infusion that’s managing these infusion practices. We infuse is the tool they use. So if you want to learn more, definitely head over to our website at weinfuse. com. You can see blog posts that we’ve written that are actually excellent resources for those of you that want to sharpen, Sharpen your skills, sharpen your knowledge in the infusion center. And also, if you want to learn more about how we infuse can simplify your workflow and save you time and money, just schedule a discovery call with one of our account executives today, and they can shed some light on how much we infuse can simplify your workflow. Your workflow. So guys, thanks again for joining us in the WeInfuse podcast. If this has been helpful, please rate and review on iTunes. It helps us get the word out. My name is Dylan McCabe with the WeInfuse podcast, and I will catch you in the next episode.

Guest Speaker: Woody Baum is the Founder and CEO of Local Infusion, a digital health venture focused on patients with chronic autoimmune diseases on specialty medications. Woody has a history in investment banking, and experience with delivering cost-effective infusion services. Woody received his BA from Texas Tech and MBA from Columbia Business School.